Dr. Amer Kaissi (“Ky-See”) is an-award winning Professor of Healthcare Administration at Trinity University, a Top-10 program. He will be holding an invited session at this year’s meeting on Agility and Resilience in Healthcare Leadership.
Dr. Kaissi recently published the book “Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders,” which uses an evidence-based approach, story-telling and research results to examine humility, compassion, kindness and generosity in healthcare leadership. He joined the faculty of Trinity University in 2003 after earning a PhD in health services administration from the University of Minnesota. At Trinity, Dr. Kaissi teaches courses in Health Care Management & Leadership, Strategic Planning and Human Resource Management. He is also the Director of the Executive Program. His research interests include leadership, retail clinics and strategic planning. Dr. Kaissi is a national speaker with the Studer Group and a certified Executive Coach. He also consults with hospitals and healthcare organizations in their strategic planning efforts.