The purpose of this project was to embed the Institute for Healthcare Improvement (IHI) Basic Certificate into a Bachelor of Science in Healthcare Administration curriculum and program.  The goal of the project is to help students build and demonstrate core skills in healthcare quality improvement, patient safety, and organizational leadership. IHI is one of the premier organizations dedicated to improving healthcare outcomes in the U.S. and offers a series of improvement certifications through its IHI Open School that can be embedded into undergraduate healthcare administration/management curricula and programs. Students can complete the IHI Basic Certificate for free, which makes it a wonderful resource for undergraduate healthcare administration/management programs (Institute for Healthcare Improvement [IHI], 2019).  Through this project, an interdisciplinary team of School of Public Health faculty worked to bridge the academic and professional practice gap around healthcare quality and safety.  This project helps ensure bachelors prepared healthcare administration/management students are practice-ready when they enter the health care workforce. A hallmark of the project was assembling an interprofessional faculty committed to embedding the certificate in their courses.  Program faculty want to demonstrate to potential preceptors and employers that the School’s program and curriculum are aligned with current healthcare practice and examines quality and safety topics from a more holistic systems approach versus a discrete course or independent learning activity. Students in the healthcare administration program take a series of four required courses across the Departments of Healthcare Administration (Management and Leadership courses), Health Informatics and Information Management (Healthcare Quality course), and Public Health (Health System course).  The 13 required IHI modules/courses required to complete the IHI Basic Certificate were embedded into the four required courses as well as related class discussions and learning activities across these courses




Lakesha Kinnerson, MPH, RHIA, CPHQ

Assistant Professor of Health Informatics and Information Management

Kim Davey, PhD, MBA, MA

Associate Professor of Public Health and Director of the Undergraduate Public Health Program


Dennis McCay, PhD, MBA, CPM

Assistant Professor of Healthcare Administration

Carol J. Ratcliffe, DNP, RN, FACHE
Professor of Healthcare Administration and Chair of the Department of Healthcare Administration and Informatics