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Title: A Seat at the Table: Integrating Health Administration into University-Wide Interprofessional Education
Presenters:
Beth Hawks, Uniformed Services University of the Health Sciences
Gerry Ibay, University of Oklahoma Health Sciences Center
Zachary Pruitt, University of South Florida
Room:
Azalea 1 (Ballroom Level)
Session Description:
Interprofessional education (IPE) means learning about, from, and with other health professions. According to the World Health Organization, IPE is the bridge between current and potential health professionals and collaborative practice-ready health professionals. IPE is most commonly recognized as consisting of four competencies: (1) values/ethics; (2) roles/responsibilities; (3) interprofessional communication; and (4) teams and teamwork. Most accrediting bodies representing health professions require students to engage in IPE. The health administrator, however, has been conspicuously absent from inter-college IPE curriculum. This session will describe the various approaches taken by three different programs to integrate health administration into the IPE educational programming throughout their universities.
Title: AUPHA Annual Business Meeting (Lunch)
Room:
Cherry Blossom Ballroom (Ballroom Level)
Session Description:
Join AUPHA's President & CEO, Dan Gentry, PhD, MHA, and the incoming and outgoing Chair of the AUPHA Board of Directors, as they go over the past, present, and future of the Association
Title: AUPHA Awards Presentation Luncheon
Room:
Cherry Blossom Ballroom (Ballroom Level)
Session Description:
Come congratulate this year's prize winners! They will include the Gary L. Filerman Prize, John D. Thompson Prize, and Quint Studer Gratitude Prize for Teaching Excellence recipients. In addition, the AUPHA award recipients, Teaching Excellence Prize winners, and poster winners will be announced during this luncheon.
Title: AUPHA Doctoral Student Essay Competition in Health Services (Doctoral Track)
Presenters:
Michele McGowan, King’s College
Room:
Azalea 3 (Ballroom Level)
Essay Winners:
Kenneth Deans, Medical University of South Carolina
Aishwarya Joshi, University of Central Florida
Sasha Walia, Oregon Health & Science University Portland State University
Session Description:
This competition was designed to stimulate and demonstrate the ability of future scholars to identify and describe important issues and developments in the many disciplines represented across the academy; and to address implications of their findings and conclusions for both management practice and the teaching of the subject matter to students. Join the three essay winners as they review their submissions.
Title: AUPHA Undergraduate Certification Collaboration and Conversation Session (Undergraduate Track)
Presenters:
Jenn Munt, Association of University Programs in Health Administration
Room:
Azalea 1 (Ballroom Level)
Session Description:
This session will include a diverse group of speakers, representing several AUPHA undergraduate member programs that have recently gone through certification. Each presenter will provide a short synopsis of their real-world experiences of the process, what to expect when preparing for certification, and additional areas they believe everyone should know. In addition to the presentations, there will be additional time for open discussion and Q&A.
Title: AUPHA Welcome Reception
Room:
Cherry Blossom Ballroom/Foyer (Ballroom Level)
Session Description:
All attendees are welcome to join us for some drinks and refreshment to close out the first day of the 2023 AUPHA Annual Meeting!
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Title: The Case for "Live Cases" as an Experiential Learning Opportunity (Collaboration and Conversation Session)
Presenters:
Michele McGowan, King's College
Room:
Azalea 2 (Ballroom Level)
Session Description:
To equip students with the skills and capabilities needed to succeed in the future of work, educators need to deliver a range of experiential learning opportunities in and around the theoretical curriculum. Employers are overwhelmingly more likely to hire a candidate who has completed active and applied learning experiences in college. Therefore, this session will discuss a how-to approach to engaging industry stakeholders in support of collaboration and sponsorship for case writing assignments and incorporating "live case" pedagogy in face-to-face and online classrooms. Attendees will walk away with new ideas and initial steps to consider when implementing case studies in the classroom.
Title: ChatGPT in Healthcare Administration Education: Users’ Experiences and Satisfaction
Presenters:
Nancy Borkowski, The University of Alabama at Birmingham
Ganisher Davlyatov, University of Oklahoma Health Sciences Center
Daniel Kim, Georgetown University
Room:
Azalea 3 (Ballroom Level)
Session Description:
The COVID-19 pandemic has accelerated the transition to remote learning in higher education institutions. However, without direct supervision in online classes, concerns about academic integrity have been raised, particularly in online exams. The recent release of ChatGPT, a free general-purpose conversation chatbot designed to generate human-like texts, has amplified these concerns. While ChatGPT can help students answer exam-style questions, follow-up questions, and even draft academic essays, it can also assist educators in generating curriculum, lecture notes, test questions, and grading student work. In this session, we will provide anecdotal data on the experiences of educators and students who have used ChatGPT and discuss some cases of its implementation in academia. Additionally, we will review its potential positive and negative impact on student learning.
Title: Consortium of Doctoral Programs in Health Administration: Improving Mentorship through Collaboration (Doctoral Track)
Presenters:
Justin Blackburn, University of Indiana
Kristine Ria Hearld, The University of Alabama at Birmingham
Laura McClelland, Virginia Commonwealth University
Room:
Azalea 3 (Ballroom Level)
Session Description:
The creation of a Consortium of Doctoral Programs in health administration and similar programs will connect geographically disparate PhD program directors to provide a venue through which programs can share ideas, influence timely and relevant curricula development, develop multi-institutional research opportunities, and build networks to facilitate the development of successful emerging scholars in the field. This session will discuss challenges facing PhD programs, specifically mentor matching, leading curricula development and coverage, funding, and preparation of students for the job market. This session will start with presentations by three PhD program directors presenting unique challenges faced by PhD programs, followed by small group sessions to identify current and future challenges these PhD programs are facing, opportunities for collaborations, and how to implement and structure a consortium.
Title: Conversation Starters: Capitalizing on Stakeholder Engagement and Input for On-Going Process Improvement
Presenters:
Maureen Jones, University of Kentucky
Amy Landry, The University of Alabama at Birmingham
Eric Richardson, University of North Carolina Wilmington
Carla Stebbins, Rochester Institute of Technology
Room:
Azalea 3 (Ballroom Level)
Session Description:
This interactive session invites participants to review a step-by-step process for implementing data management and reporting to support systematic improvement. Additionally, presenters will discuss the pros and cons of in-house versus third-party student data management reporting tools/apps utilized at their universities. Finally, participants will engage in an interactive activity outlining current practices and challenges encountered within their programs within the context of the step-by-step process presented during the session.
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Title: Data Trends and Healthcare Industry Future Forecasting (Collaboration and Conversation Session)
Presenters:
Amanda Jensen, Medical Group Management Association
Room:
Azalea 2 (Ballroom Level)
Session Description:
Data is driving the future of medicine, and healthcare administrators require the ability to select sources before they put their analytical skills to work. Incorporating industry-leading data sets into healthcare administration curricula helps familiarize the next generation of industry leaders with the benchmarks and industry trends that help them forecast the future. This presentation will present those trends and how Medical Group Management Association (MGMA) is conducting surveys to create data sets and tools that provide a competitive advantage to administrators in their careers. In addition, new programs will also be reviewed, such as those in DataDive University that empowers curriculum to help students learn about healthcare management analytics.
Title: Delivering Process Improvement Concepts with Low-Fidelity Simulation
Presenters:
Scott Alvarado, University of Iowa
Jeffery Vande Berg, University of Iowa
Room:
Camellia 3-4 (Ballroom Level)
Session Description:
High-Fidelity Simulation is a staple of Clinical Medical Education, and case studies have long been employed in Administrative Education. Over the past 20 years, we have chosen a middle ground between these modalities, and developed a table-top, craft-supply-based, 12-minute 'shift' Emergency Department simulation for teaching Lean and Six Sigma concepts in our academic medical center and College Hospital Administration course. Twelve roles are assigned, Tongue Depressor patients are moved from Registration through Triage, Diagnosis, Treatment and Discharge, with treatments applied, durations measured, and quality assessed. Following good simulation technique, we always engage learners immediately in an extensive debrief to consolidate the experience and learning. In this session, we will demonstrate our tool, perform the simulation and debrief twice with attendees, and describe lessons learned.
Title: Differentiating Health Equity Education: Can Broad Spectrum IPE Events be Effective?
Presenters:
Ben Tait, Dalhousie University
Room:
Camellia 3-4 (Ballroom Level)
Session Description:
Participants will collaborate with their peers, working through a simulation of an IPE planning process. They will endeavor to simplify a complex network of pedagogical and cultural concerns into an elegant solution, critiquing the model presented and considering implications for the specific learning needs of future health administrators. In doing so, they will mirror the process followed by Dalhousie University's Faculties of Health, Dentistry, and Medicine. The Faculties collaborate annually on Canada's largest IPE event, with over 1300 students collaborating on a structured program of IPE activities. This year, the program incorporated a focus on health equity; the collaborative planning process was complex, nuanced, productive, and intensive. Through this session, we aim to share insights and gather collaborative feedback from a broad range of peers.
Title: Doctoral Capstone Projects: Completion Factors Considered Final Results of Study (Doctoral Track)
Presenters:
Stephen Berkshire, Central Michigan University
Asa Wilson, Southeast Missouri State University
Room:
Azalea 3 (Ballroom Level)
Session Description:
The purpose of this study is to identify a personality type and/or motivation factors hypothesized to be aligned with or supportive of the cognitive demands posed by a doctoral dissertation. A retrospective questionnaire is used to capture self-reports from individuals who participated in doctoral health administration programs. Explanatory understanding of a failure-to-complete within doctoral health administration programs will be examined. Attendees will learn to better identify personality types and/or motivational factors affecting motivation to complete doctoral dissertation, determine factors that impact the student's ability to complete the dissertation, and determine factors that may improve the ability of students in completing the dissertation.
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Title: Enhancing Students' Usage of Real-Time Data for Organizations to Make Informed Decisions (Undergraduate Track)
Presenters:
Elizabeth Brown, Tennessee State University
Wendelyn Inman, Tennessee State University
Miranda Terry, Tennessee State University
Tokesha Warner, Tennessee State University
Room:
Azalea 2 (Ballroom Level)
Session Description:
Using data to make informed health decisions is a much-needed workforce development skill. Most organizations partner with universities to provide this expertise. In this session, we will review how the Health Care Administration and Planning program at Tennessee State University demonstrates resiliency and agility through experiential learning opportunities and service-learning projects. These opportunities immerse the students into the professional field to enhance their marketability, networking, and professional experiences and skills. For example, faculty-led research collaboration with Marshall County Health Department (Kentucky) provides opportunities for students to learn the community health assessment process and use real-time data to assist in making informed health decisions for the community. The THRIVE project is a grant-funded research project that provides research opportunities to address health disparities in maternal and child health among people is color.
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Title: 'Flip' Your Discussions for an Active Classroom Community! (Collaboration and Conversation Session)
Presenters:
Jillian Harrington, University of Central Florida
Room:
Azalea 2 (Ballroom Level)
Session Description:
Video discussion boards can help to create a more active and engaged environment for both online and face-to facestudents. The use of a free product called Flip will be briefly reviewed in this five-minute session. Attendees will learn to better understand the need for increased engagement outside of the physical classroom, identify the basics of video discussion boards in both the online and onground classroom, and view the use of Flip as a free video discussion product for use in their courses.
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Title: Healthcare Management Program Alumni Perspectives on the Post-Pandemic Evolution of Competency-Based Education
Presenters:
Daniel Kim, Georgetown University
Amy Landry, University of Alabama at Birmingham
Christopher Louis, Boston University
Patrick Shay, Trinity University
Room:
Azalea 3 (Ballroom Level)
Session Description:
This session will consist of a panel of healthcare management program directors and faculty where participants will learn about program alumni perspectives on the evolution of healthcare management skills and competencies. The program moderator will begin by framing how the literature supports evolving competencies during the pandemic and the panelists will discuss the findings from recent focus groups with program alumni who shared their experiences from the past two years in the field. Panelists will cover a number of topics that were addressed within the focus groups, including identifying the most important competencies that have evolved or emerged, how to teach them in the classroom, and our thoughts on how to continue to engage your alumni networks in the face of workforce stress and burnout.
Title: How Do We Prevent the Great Resignation in Long-Term Care Facilities? (Collaboration and Conversation Session)
Presenters:
Faina Linkov, Duquesne University
Room:
Azalea 1 (Ballroom Level)
Session Description:
The great resignation had a great impact on healthcare industry, but long-term care facilities were hit the hardest. This session will describe a research study that will further identify important factors for retaining the workforce in long-term care by exploring factors that influence retention in 115 bed long term care facility in Pittsburgh, PA. This facility just like many other nursing home facilities, experienced very high turnover rate with over 50% of the workforce resigning their jobs within the first year of employment in the past year. The significance of this study relates to the need to fill an important gap in our knowledge of employee retention factors in the nursing home workforce, which has high relevance to the overall theme of the great resignation. This session would be highly relevant for healthcare managers, leaders, and HR representatives as it will highlight the importance of non-monetary job related perk in retaining the workforce, including creating a work culture, food perks, and employee recognition. Leaders and managers will be able to use lessons learned from this session to improve retention in their organizations.
Title: How to Incorporate GroupMe in Your Course to Facilitate Student Engagement (Collaboration and Conversation Session)
Presenters:
John Cantiello, George Mason University
Room:
Azalea 1 (Ballroom Level)
Session Description:
The text-based app GroupMe has gained popularity among students in recent years. This session will cover my experience in using GroupMe in a recent semester to facilitate engagement with students. Faculty attending will learn to be prepared to incorporate GroupMe in their courses, be exposed to the opportunities and pitfalls associated with using text-based apps to facilitate engagement with students, and learn specifically how, when, and where they can utilize GroupMe within their courses.
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Title: Improved Equity and Retention Through Effective Data Analysis and Wraparound Advising (Undergraduate Track)
Presenters:
Stan Salinas, California State University, Chico
Room:
Azalea 2 (Ballroom Level)
Session Description:
With continuing declining enrollment in higher education, we find ourselves with two strategies for maintaining sustainable enrollment in our programs, recruitment, and retention. This session will focus on the latter. You will learn how our department uses data related to equity and persistence along with a wraparound faculty advising model and a culture of kindness to retain students in our majors while maintaining academic rigor. During this session, attendees will learn how we used equity gap data for underrepresented minorities to improve persistence in the major, how we implemented a wraparound faculty advising model while the rest of our college was transitioning away from a faculty advising model, and how we created a no-blame culture in our department, paving the way for open discussion and a reduction of equity gaps and fail rates.
Title: Improving Diversity, Equity, Inclusion, and Belonging in Health Administration Programs: Alumni Perspectives
Presenters:
Stephan Davis, Virginia Commonwealth University
Kimberly Enard, Saint Louis University
Diane Howard, Rush University
Julie Robbins, The Ohio State University
Room:
Azalea 1 (Ballroom Level)
Session Description:
The current US healthcare workforce does not reflect the population it serves. Health administration education programs play a critical role in building the pipeline of future healthcare leaders, yet many programs are ill-equipped to address the unique needs of students from diverse backgrounds (e.g., race/ethnicity, gender, sexual orientation, citizenship status, socioeconomic position). Alumni engagement can support diversity, equity, inclusion, and belonging (DEIB) within and beyond the classroom. In this session, we share the results of a survey that examined the perspectives of early careerists (n=100) from five health administration education programs about the current state and desired future state of DEIB in school and at work. Our findings highlight best practices, missed opportunities, and lessons learned in advancing DEIB among students and alumni.
Title: Incorporating Dynamic Simulation into the Curriculum through Industry Partnership
Presenters:
Darcy Carter, Weber State University
Cory Moss, Weber State University
Robert Wilcox, Intermountain Healthcare
Room:
Azalea 2 (Ballroom Level)
Session Description:
This session will discuss the value of incorporating simulation into health administration educational programs. A short background will be provided including use of simulation to increase student competency and preparation for the workforce. The session will also include the steps taken by the program to create simulation experiences for students, including engagement with industry. Results and feedback from students, faculty, and industry partners will also be shared by presenters from both the program and industry. Those attending the session will be provided with methodology and tools to replicate these experiences in their own programs.
Title: Innovations for Practitioner Faculty Integration and Onboarding in Healthcare Management Education
Presenters:
Britt Berrett, Brigham Young University
Mark Herzog, University of Michigan
Room:
Azalea 1 (Ballroom Level)
Session Description:
Many healthcare management faculty would agree that academic-practice partnerships and integration of practitioner faculty are essential for high-quality learning experiences for health administration students. The AUPHA Practitioner Scholar Discussion Group, now an AUPHA Faculty Forum, has done tremendous work defining today's varied practitioner faculty roles, and created resources to assist program chairs and directors in planning and orienting aspiring or new practitioner scholars to the culture and opportunities of the academy. In this session, we will present survey results, introduce informational resources, and share the Practitioner Guide to Academia. The innovations present new opportunities for academic leaders and practitioners to expand and deepen their partnership of excellence in healthcare management education, and to increase diversity and inclusion in teaching and culture.
Title: Innovative Techniques to Teach Dreaded Legal Principles to MHA Students
Presenters:
Micah Berman, The Ohio State University
Tina Hershey, University of Pittsburgh
Room:
Azalea 3 (Ballroom Level)
Session Description:
Law shapes how healthcare systems are organized and operate, and is therefore relevant to nearly every decision future healthcare administrators will make. But teaching law to MHA students in one course can be challenging, so innovative techniques can enhance student engagement. In this session, attendees will learn creative approaches used in two MHA programs to teach foundational legal skills students need to effectively engage with legal counsel in their future careers. One example involves students briefing caselaw and leading class discussions regarding legal principles and healthcare management ramifications illustrated in real-world examples. Another example involves MHA and law students partnering in a role-playing exercise simulating a response to a healthcare compliance incident. Faculty colleagues may consider adopting these techniques, as student responses are overwhelmingly positive.
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Title: Leadership Skills to Support the Health and Well-Being of the Healthcare Workforce
Presenters:
Debora Goldberg, George Mason University
Riva Kamat, Georgetown University
Room:
Azalea 1 (Ballroom Level)
Session Description:
The goal of this session is to help faculty increase student knowledge and skills to support health workforce well-being. Presenters will describe a systems framework to advance health workforce well-being with a focus on leadership strategies at the individual, organizational, and systems levels. At the individual level, tools for self-care and compassion will be reviewed. At the organizational level, discussion will center on shared leadership models, teamwork approaches, organizational culture, job design, and job complexity. At a systems level, discussion will focus on the role of advocacy and stewardship. Participants will learn how to build content into their educational programs for students to gain skills for their own well-being and positively address burnout and other mental health complications experienced by workers in healthcare organizations.
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Title: Mapping the Learning Journey: A Data-Informed Approach to Program Redesign
Presenters:
Erica Reifer, New York University
Carla Sampson, New York University
Room:
Azalea 2 (Ballroom Level)
Session Description:
This session will highlight how leveraging data to map the student learning experience drives innovative, student-centered program redesign. By visualizing students' experiences, needs, and pain points across their educational journey, programs are better equipped to make meaningful, student-centered decisions, thus achieving better student outcomes and overall learning experiences. Using student data in designing educational pathways creates conditions for innovation in education. Presenters will illustrate how having a clear understanding of students' experiences can drive building educational experiences that respond to diverse student needs. Through learning experience design, participants will explore and discuss opportunities and challenges in leveraging data to inform programmatic improvements while keeping student needs at the center of their decisions. The session intends to spark an ongoing and timely conversation around student-centered learning.
Title: Marble Falls Hospital: A Novel Team-building Simulation for Research Methods and Statistics
Presenters:
Ashleigh Allgood, The University of Alabama at Birmingham
Leandra Celaya, The University of Alabama at Birmingham
Kristine Ria Hearld, The University of Alabama at Birmingham
Katherine Meese, The University of Alabama at Birmingham
Room:
Camellia 3-4 (Ballroom Level)
Session Description:
Let the games begin! This session will introduce a novel tabletop simulation using a marble-run game to teach research methods and statistics concepts while incorporating leadership and team dynamics concepts. One hundred percent of students in our pilot would recommend the activity. Attendees will participate in a shortened version of the simulation activity. Attendees will have an opportunity to build a marble-run hospital structure in groups while examining important concepts including:
· Basic and advanced statistical concepts
· Biases and missing data
· Hypothesis development
· Patient characteristics, external environment
· Mission, vision, and values; fee-for-service and value-based care
The presenters will model a structured simulation pre-briefing and debriefing framework. Options for adapting the game for an undergraduate, masters, or doctoral level program will be presented.
Title: Meeting the Most Difficult Undergraduate Certification Criteria: Three Graphs and a Spreadsheet (Undergraduate Track)
Presenters:
Eileen Alexander, Xavier University
Cristian Lieneck, Texas State University
Room:
Azalea 1 (Ballroom Level)
Session Description:
This session will assist colleagues in preparing for program certification/re-certification with resilience, agility, and improvement under real-time program conditions by clarifying and simplifying the undergraduate program review process. Peer-reviewed research conducted by AUPHA member program leadership identified Criteria #26-28 (Program Evaluation and Improvement) as the most challenging for member programs undergoing Certification Review. Research findings show institutions are not completing the criteria at all, or are completing it incorrectly with misinterpretation of criteria requirements and expectations. Specifically, this session will focus on initiative definitions, criteria expectations, and common problems. Attendees will utilize quality improvement tools to experience potential methods for data visualization of student and program outcomes in a hypothetical dataset. Ongoing program improvement initiatives by all undergraduate faculty will be encouraged.
Title: Mentorship Program: Strategies for Success
Presenters:
Jeffrey Harrison, University of North Florida
LaRee Moody, University of North Florida
Kay Thiemann, University of North Florida
Room:
Azalea 2 (Ballroom Level)
Session Description:
University of North Florida (UNF) initiated a formal mentorship program for all of the Master of Health Administration students in 2019. All students were asked to voluntarily participate in the mentorship program. There were 148 students who agreed to participate and were assigned mentors who were all program alumni in leadership positions. The satisfaction rate of students and mentors with the MHA mentorship program was over 90% among both groups. Our career outcomes of graduates showed 100% employment with 50% of those in management positions. We believe mentoring allows MHA students to gain additional knowledge and skills beyond the classroom. Additional strategies including increased access, gender and racial diversity, and alumni engagement to strengthen mentorship programs will be discussed. This session will help attendees more readily identify the basic elements of, formulate key metrics to evaluate for, and appraise specific strategies to start or improve their own mentorship program.
Title: Morning Yoga
Presenters:
Julie Carmalt, Cornell University
Room:
Camellia 2 (Ballroom Level) - Friday, June 30th
Eastern Shore 3 (Lower Atrium) - Saturday, July 1st
Session Description:
Join Julie Carmalt, as he leads Morning Yoga during the AUPHA Annual Meeting. No experience needed! All yoga poses are modifiable and optional and everyone is welcome regardless of fitness level or yoga experience! Bring an open mind, a sense of adventure, a yoga mat (towels will be provided if needed), and a bottle of water. Be sure to wear comfortable clothes. Namaste!
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Title: Preparing Emerging Healthcare Leaders for Rural Health Spaces
Presenters:
Melinda Merrell, University of South Carolina
Kristin Wilson, University of Iowa
Whitney Zahnd, University of Iowa
Room:
Azalea 2 (Ballroom Level)
Session Description:
Presenters will identify and discuss the challenges and advantages of rural healthcare systems and the importance of preparing our emerging healthcare leaders to work in rural health spaces. The presentation will highlight opportunities being incorporated into the student experience through course work, professional development and practicum, research, and service relative to rural health. Focus will be put on how the programs leverage strengths and expertise in rural healthcare from their respective institutions. Additionally, the session will discuss incorporating competencies that are inclusive and representative of rural health needs to prepare students. Finally, the presenters will facilitate discussion with the audience to build upon and identify opportunities for collaboration among all programs with an interest or constituency in rural health.
Title: Preparing Graduate Students for the Reality of the Job Market
Presenters:
Ginger Raya, University of Texas Health Science Center at Houston
Room:
Azalea 2 (Ballroom Level)
Session Description:
Participants will learn how graduate students in their final year were competitively selected to participate in a 5-session executive-style career coaching program. The student used a self-reflective approach to analyze their career goals and expectations in a realistic way. Students were required to 1) complete pre-work that helped them to prepare for their anticipated career; 2) reflect on whether they were prepared for the challenges of health administration roles, and; 3) consider what would make them highly competitive applicants in a contentious job market. Students were administered an emotional intelligence tool pre-and post-coaching program.
Title: Pursuing Inclusive Excellence: Assessing the Current State to Reimagine the Future
Presenters:
Stephan Davis, Virginia Commonwealth University
Paula Song, Virginia Commonwealth University
Room:
Camellia 3-4 (Ballroom Level)
Session Description:
Through the Association of American Colleges and Universities "Making Excellence Inclusive" initiative, inclusion was defined in part as "the active, intentional, and ongoing engagement with diversity." To understand one health administration department's effectiveness in engaging with diversity and cultivating an environment in which all members of the learning community feel included and supported in achieving their academic and professional goals, a leading DEI consulting firm was engaged to conduct an assessment. In addition to evaluating the climate within the learning environment, the assessment will establish a department baseline on its effectiveness in producing graduates who feel prepared to lead inclusively. The presentation will provide an overview of the process, select findings, and next steps for the department in its enduring pursuit of inclusive excellence.
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Title: Reaction To and Navigating Through Conflict
Presenters:
Nancy Borkowski, The University of Alabama Birmingham
Jean Gordon, University of North Carolina Wilmington
Dawn Oetjen, University of Central Florida
Eric Richardson, University of North Carolina Wilmington
Room:
Azalea 1 (Ballroom Level)
Session Description:
Conflict is a natural part of human relationships and, therefore, inevitable and unavoidable. Research has shown that we spend an average of 30% of our time dealing with conflict, which is often cited as one of the least enjoyable aspects of our daily routines. Positive or constructive conflict, however, can lead to creative problem-solving, increased motivation, high-quality work, and personal satisfaction. This session will be structured as a professional development workshop for all faculty interested in effectively using conflict management for better decision-making in their personal and professional lives.
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Title: Self-Doubt to Self-Awareness: Building Resiliency in Undergraduate Health Administration Students (Undergraduate Track)
Presenters:
Rita DiLeo, University of Scranton
William Miller, University of Scranton
Room:
Azalea 2 (Ballroom Level)
Session Description:
Though the definition of resilience differs based on source, self-awareness or similar concepts are present most everywhere one looks. Understanding the importance of self-awareness, how could programs guide undergraduate students from being full of self-doubt to understanding their strengths and opportunities for improvement? The “read the textbook” and reinforcement of ideas through lecture process doesn't resonate with the new generation of students. As faculty, we need to assemble the building blocks necessary for the student to develop an understanding of both the various components within the healthcare industry and themselves. We have to impart to students the skills to control their emotions and pick themselves up when they fail, recognize when others need assistance, and support those in need by cultivating student self-awareness.
Title: Smart Brevity: A "Less-is-More" Approach to Advancing Student Writing (Collaboration and Conversation Session)
Presenters:
Patrick Shay, Trinity University
Room:
Azalea 1 (Ballroom Level)
Session Description:
Effective writing and communication skills are commonly evaluated competencies across health administration programs, but many assignments ask students to exercise their writing skills in lengthy formats that tend to be more academic than practical in nature. How can we foster students' growth in their writing and communication skills in ways that also directly translate to the type of communications that are currently in demand in the workplace? This Collaboration and Conversation session will share how the exercise of "Smart Brevity" - an engaging and efficient writing style recently pioneered by the American news website Axios - can provide a meaningful approach to written communications that will benefit students in their professional careers and that health administration educators can easily incorporate in their writing assignments.
Title: Standing in the Gap: Academic and Professional Divides between Management and Policy
Presenters:
Steven Howard, The University of Alabama at Birmingham
Leah Vriesman, University of California, Los Angeles
Room:
Camellia 3-4 (Ballroom Level)
Session Description:
This session explores divergence between policy and management curricula in MPH (Policy) and MHA (Management) programs and the resulting career preparedness in the health sector. We studied eleven masters' programs in both tracks and have compiled the unique and overlapping competencies and coursework. The health sector is increasingly asking health management professionals to embrace population health planning and risk, while health policy professionals have moved into implementation science. If MHA/health management students interested in more policy career paths were able to build additional competencies from the MPH curriculum, would they be more prepared for success in their first jobs overall? Likewise, would MPH graduates have more success in the healthcare organizations job market if they gained management competencies reflected in the MHA curriculum?
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Title: Teaching Skills that Stick: An Integrated Content Strategy for Healthcare Executives
Presenters:
Michael Cunningham, American College of Healthcare Executives
Room:
Azalea 3 (Ballroom Level)
Session Description:
In an ever-changing marketplace where innovation is king and challenges abound, today’s healthcare executives are busier than ever. At the same time, it is critical that they keep up with trends in the field alongside best practices in leadership in order to remain competitive personally and on behalf of their organizations. As such, professional development opportunities must not only be evidence-based and relevant, but also solutions-oriented and structured to build knowledge and skills effectively and efficiently for these busy leaders. Join the American College of Healthcare Executives for this session in which they will discuss their approach to scaffolding content across different modalities (in-person/virtual, synchronous/asynchronous, and written/interactive) to maximize learning while catering to the different needs of healthcare executives.
Title: Transforming Academic Institutions to Respond to Today’s Demands
Moderator: Lisa Simpson, AcademyHealth
Panelists:
Rhonda BeLue, University of Texas at San Antonio
Katherine Meese, University of Alabama at Birmingham
Karoline Mortensen, University of Miami
Paula Song, Virginia Commonwealth University
Room:
Azalea 3 (Ballroom Level)
Session Description:
Today’s academic institutions are grappling with imperatives to become more inclusive, innovative, compassionate organizations that support the careers of high impact leaders in education, research, and healthcare. The panel for this “late-breaking” session will reflect on challenges encountered and approaches for adapting to a rapidly changing environment.
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Title: Undergraduate Program Breakfast Meeting
Presenters:
Nailya DeLellis, Central Michigan University
Michael Matthews, Winthrop University
Room:
Cherry Blossom Ballroom (Ballroom Level)
Session Description:
The Undergraduate Program Breakfast will be facilitated by Nailya DeLellis and Mike Matthews, the co-chairs of the Undergraduate Program Committee. There will be a brief presentation which will include updates on strategic plan work, revisions to undergraduate certification criteria, and reminders about the Peregrine assessment. Following the presentation, the session will be devoted to an open discussion on various hot topics in undergraduate education, including enrollment trends, concerns around upcoming supreme court decisions, post-pandemic teaching modalities, and the ascension of AI tools.
Title: Using Alumni Surveys to Identify Gaps and Strategies for Complex Learning Competencies (Collaboration and Conversation Session)
Presenters:
Sandra Murdock, Texas Woman's University
Room:
Azalea 2 (Ballroom Level)
Session Description:
Disruptive change in healthcare, whether at the enterprise or system level, heightens the need for appropriate and contemporary management training and educational programs. Given the criticism that educational institutions respond slowly to the needs of industry and population health needs, it is clear that healthcare administration education needs to find ways to: 1) implement market-driven approaches to identify educational needs in industry; 2) respond quickly to the needs identified; and, 3) design programs which offer the skill sets students and alumni require to respond to employer and societal expectations.
Title: Using Simulation to Teach Health Equity in an Undergraduate Population Health Course (Collaboration and Conversation Session)
Presenters:
Heather Lee, The University of Alabama at Birmingham
Room:
Azalea 1 (Ballroom Level)
Session Description:
This session will describe how a health equity simulation was incorporated into an undergraduate population health course. The health equity simulation provides an opportunity for students to recognize implicit bias in healthcare settings, understand the relationship between health inequities and social determinants of health, and discuss opportunities to change behaviors related to health equity. Participants in this session will learn how to obtain facilitator training for the health equity simulation and access for students at no cost to faculty or students.
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Title: Wait, What? You Want Me to Write a 3500-Word Healthcare Paper?
Presenters:
Virginia Blair, George Mason University
Kimberly Redelsheimer, George Mason University
Room:
Azalea 2 (Ballroom Level)
Session Description:
George Mason University has a diverse student population which draws from many cultural backgrounds. For many students, English is not their first language. Since 2020, Professors Blair and Redelsheimer have worked on improving the efficacy of the professional writing instruction in the Healthcare Administration Capstone Writing-Intensive course. They have collaborated to develop innovative and student-centered approaches to teaching professional writing. They will present teaching and learning techniques they have utilized in teaching writing in the context of healthcare, along with outcomes data documenting student achievement against program competencies. Come to this session to learn about the best ways to teach professional healthcare writing, continually improve student submissions by using peer review techniques and feedback, and to use the writing process itself as a learning tool.
Title: What to Do When You Don't Know What to Do: Managing Uncertainty
Presenters:
Emily Harris, Tulane University
Gerry Ibay, University of Oklahoma Health Sciences Center
Room:
Azalea 1 (Ballroom Level)
Session Description:
The healthcare field requires professionals that are responsive to uncertainty. How do we prepare students to get "comfortable with the uncomfortable" while upholding best teaching practices such as aligning assessments with learning objectives, specific rubrics, and clear directions? How do we as professors model resiliency and agility for our students? In this session we will discuss ways to promote agility and resilience in our courses. We will begin the session by illustrating methods we have incorporated in our classes, including developing a teaching philosophy on agility, rubrics to promote risk-taking, and designing course policies to engage students in this new learning environment. Afterwards, we will engage with participants to generate new ideas to help students navigate uncertainty and ambiguity.
Title: What to Do When You're New: Early Careerist Capacities for DEIB Intervention
Presenters:
Gwendolyn Archibald, University of Iowa
Room:
Azalea 1 (Ballroom Level)
Session Description:
As we teach tactics for incorporating DEIB in healthcare leadership, we often rightly focus on how they as future organization leaders can make healthcare environments more inclusive and safe for all through systemic change and policy. But much sooner in their professional development, they will likely find themselves navigating uncomfortable, or even problematic, interpersonal experiences and having to make decisions on how they will respond and intervene when they are new, unknown, and have relatively little power in the organization - as interns, fellows, or early careerists. This session is designed to help your future interns, fellows, and managers identify, navigate, and intervene in uncomfortable situations in the workplace with a focus on power dynamics, resources, and bystander intervention.
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